Original topic:

Regarding wifi disconnection

(Topic created on: 05-08-2021 08:00 PM)
268 Views
ABP4876
Active Level 5
Options
Tablets
I PURCHASED TAB S6 LITE AND I DON'T KNOW WHY BUT IT IS FREQUENTLY GETTING DISCONNECTED FROM MY WIFI
ANY ONE FACING THIS ISSUE AS WELL??
OR DOES ANY ONE HAVE ANY SOLUTION...IT HAPPENS ONLY WHEN I TRY TO JOIN ANY VIDEO CALL OR LECTURES
4 Comments
snowrabbbit
Active Level 4
Tablets
Reset network setting and restart it
ABP4876
Active Level 5
Tablets
Ok will try it
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Tablets
Please try to be in range to wifi network and also if possible reset
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cs_member8
Moderator
Moderator
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Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Forget the Network: Go to apps screen >Settings >Connections > Wi-Fi >Wi-Fi network >Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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