Original topic:

Problems facing by my spen

(Topic created on: 10-28-2023 02:03 AM)
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Ophe
Beginner Level 2
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Tablets
I recently bought my Samsung galaxy tablet s9 fe+. The spen connected automatically and I was able to try out all the features. I can also use the air commands without any issues. the problem Im facing right now is that when I connect the spen to the back of the tablet to charge, it doesn'tshow that its charging. 
It also doesn't show the battery percentage. In the settings it does not show if its connected. Under the spen settings ,it shows " ready". Please tell me what to do.
10 Comments
Suhasinip
Active Level 4
Tablets

I was looking for this post. Same thing is happening with my spen. There's nothing in the settings either. What adapter are you using to charge your tab? My 25w adapter gets super hot within 10 minutes. 

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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the slot on the back of your tablet is for charging it. Whenever you put the pen in the slot, it automatically charges the S Pen. When it needs a charge, place the S Pen in the designated slot on the back of the tablet.

To check the current battery level for the S Pen
Unlock the tablet’s lock screen and simply press the Pen button on the side of the S Pen while the pen is attached to the charging slot.

If you are facing any issues regarding not charging the S Pen, kindly visit the service center for a physical inspection of the product. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Drew001
Active Level 4
Tablets
What do you mean air actions??? The spen from samsung tab s9 fe lineup doesn't support bluetooth (air actions), so it doesn't need any charging at all. Don't worry your tab is all fine.
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Suhasinip
Active Level 4
Tablets

It does have air command though. And yes it needs charging. Samsung support staff said we just to need put it in the charging slot for it to charge even though you can't see the battery or charging indicator.

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Drew001
Active Level 4
Tablets
Nah bro, you can't use air commands, and these samsung bots can't tell a difference between tab s9 and s9fe. What do you think are air commands? I'm talking about air swipes, they dont work in s9fe. If they do for your pen, there must be something wrong😅
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Suhasinip
Active Level 4
Tablets

Exactly these bots don't know any difference between s9 or s9 fe models. Ive spoken to a few support staffs who gave the same answers as these bots.

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Drew001
Active Level 4
Tablets
By the way, it is common for your 25 watts adapter to get hot after charging for long time. Try using a 45 watt adapter.
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Suhasinip
Active Level 4
Tablets

OK thanks. What tab are you using?

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Drew001
Active Level 4
Tablets
S9
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