Original topic:

Please fix bug's and glitches

(Topic created on: 4 weeks ago)
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NipunBishnoi
Beginner Level 2
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Tablets
Samsung please it's over my head now. I'm using tab a9 plus and I'm not joking it's the worst tab i ever used it's filled with bug's and glitches like every day seriously every day new type of bug's 

1. Scree Freezes while using for 3 or 4 seconds many time in a day 
2. Ultra pro max fps drop sometime 
3. Animation issue sometimes tab skips animation they are not good 
4. Battry drain 
5. Now bar animation issue like it lags
6. Apps like flipkart they lag like hell after 5 seconds like 10 or 5 fps every time 
7. When i Tap on safe folder it opens after 3 or 4 seconds 
8. Gallery photo closing animation issue like when we swipe a photo down it exit after 2 sec 
9. It never give me 90 fps this tab mostly stay on 70 to 75 it dose not even feel like 90 fps 
10. App animation skips many times 
And my memory is also not full it's not even half also its a new tab i do normal work in it watching movies

Please fix these Samsung 

Tab A9+

Model Name - SM-X216B

Serial number - R9ZX404XΤΥΗ
4 Comments
goodthings
Expert Level 5
Tablets
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Tablets
Your's most welcome to here.
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BiRdMaN
Expert Level 5
Tablets
Send an error report along with log files to customer support through this members app and Samsung will fix it in the next update. To do that follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
If you find this helpful please Accept it as a solution Thank you 😊
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cs_member10
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments and taking your valuable feedback. We are continuously working to make our products better and more efficient.

Kindly share the log file regarding issues. Also, share video clips and images for better understanding. This will help us to further investigate and resolve your issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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