Original topic:

Persistent Display Glitches on Galaxy Tab A9+ 5G Post-Update (ON UI 6.0)

(Topic created on: 03-16-2024 08:53 PM)
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GauravK21
Expert Level 2
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Tablets

Dear Samsung Support,

I am reaching out to express my frustration and seek a resolution regarding the persistent display issues I’ve been experiencing with my Galaxy Tab A9+ 5G since the latest software update of One UI 6.0.

Before the update, my tablet’s display was impeccable, offering vibrant colors and crisp visuals. However, post-update, I’ve encountered numerous problems such as flickering screens, unresponsive touch areas, and occasional blackouts that severely disrupt my user experience.

I’ve tried the usual troubleshooting steps: restarting the device, checking for further updates, and even performing a factory reset, but the issues persist. It’s disheartening to see such a high-quality device being plagued by these problems, especially when they seem to be directly caused by an official update.







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Aayush13579
Active Level 1
Tablets
My A9+ display also flickering 20240426_094908_1000028862_1714105153.jpg20240426_094856_1000028861_1714105138.jpg
GauravK21
Expert Level 2
Tablets
You Should visit Service Centre... You'll get Free Screen Replacement
Aayush13579
Active Level 1
Tablets
I bought it from Flipkart. I will still get free screen replacement? Plz reply
GauravK21
Expert Level 2
Tablets
Yes Yes You'll get Free Screen Replacement
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Aayush13579
Active Level 1
Tablets
Ok Thank you for helping. 😊 🙏
GauravK21
Expert Level 2
Tablets
No Issues :) It was great assisting You :)
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Aayush13579
Active Level 1
Tablets
I got free Screen replacement in Samsung Galaxy Tab A9+ due to Manufacturing defect. Now it's working fine. Thank you.
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ROZAJMERI
Active Level 7
Tablets
I am a pure sumsung coustemer from 2000 when gsm phone with entina till 2024 i am still using sumsung in the year but now after using sumsung from 20 years i am never dissappoint from sumsung but now i am very dissapoint to say that i own and trustable company has fraud me .my sumsung s22 has a got a green line after software upate i am very sad to say that samsung has disappoit me after using sumsung from 20+ years this is sad moment for my life i request you to replce or repair my device because i could not accept this kind of things with pure sumsung couatmer and it is not only me but many other coustemrs have this problem and i am very sad to say that if this kind of behavior contines we people from samsung family needs to leave the samsung family and use other phones we are not at all happy to leave this company at all and this is not are fault at all its your company fault and only you are 100% responsible for it if the software is not ready to use company should not upade the mobile company should cheak the upade with responsiblity in upate 16.1 One UI Version problem i was using m200 galaxy Y galaxu y duos R200 galaxy grand ,grand2,j7,j6,,s3,s3 mini ,A50,A53,A52 wifi 6 S7 Mini , S5 , Galaxy F ,Samsung Guru keypad mobile and many more but after many years i do not rember some of them but i am never dissapoint with any of them but this s 22 ultra has got a green line after upade . But i am very sad to say the samsung is nowdays is not giving value to coustmers but giving importance to money and thinks to make company more profjtable we the people of india takes coustemers as god and happiness is only we need and try to stasify it thats all we dont give the pripority to money on coustmers we are not willing to defame the company but my friends were telling not to buy samsung and my trust on this comoany has been removed


I am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone
Dont parchese samsung S seris phone
S22 ultra s23 ultra s24 ultra all model probleams
Dont update one UI version 6.1
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Members_AqAxVQZ
Beginner Level 2
Tablets

I am also facing this problem. While playing games when i move two fingers at a same time one for the joystick and one for the camera it releases the touch of joystick again and again.  it's so frustrating. Please samsung give software update to fix this.

Shantanu_edit
Beginner Level 2
Tablets
Hello
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