I recently ordered the Galaxy Tab S9 FE+ in Light Green color from the Samsung Shop app. However, when I received the device, the box clearly mentions the color as “Mint.”
When I contacted the Samsung Shop customer support, they told me that mint and light green are the same color. But honestly, I’m not sure about that — they look different to me.
Can anyone here confirm — are “Light Green” and “Mint” actually the same color for the Tab S9 FE+? Has anyone else faced this issue?
Yes, the light green colour is officially described as Mint variant on Samsung India official website. There is no separate light green colour. You have got the right product.
Okay. So no Mint is shown there separately in Samsung Shop app. Must be a typographical error in the App. The actual colour has been named Mint for Galaxy Tab S9 FE+. You can be assured that you have got the right one.
It may also be possible that Mint is named Light Green for some other region other than India which the App is showing but not Samsung India website. But anyway its the same colour and same product. Don't worry.
We request you kindly share the log file. Also, share the screenshots for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
