Resolved! Solved

Original topic:

Lag issues

(Topic created on: 2 weeks ago)
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Subhav
Active Level 1
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Tablets
My s9 fe lte tablet very lagging currently.
Every time when I am open any app.

image


image
why show this popup when I open any app?

#samsung s9 fe lte tablet 


9 Comments
Subhav
Active Level 1
Tablets
anybody have solution pls share me.
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Subhav
Active Level 1
Tablets
@samsung
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Subhav
Active Level 1
Tablets
already updated all apps but not solved this problem
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vermasach
Active Level 6
Tablets
Memory full ho gayi hogi to thoda use khaali karo or restart karo
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Subhav
Active Level 1
Tablets
72 gb ka space h
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Solution
cs_member10
Moderator
Moderator
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Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third-party applications.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third-party accessories.

● Kindly disable Power saving mode( if enable).

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password, then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Subhav
Active Level 1
Tablets
Problem solved
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Solution
goodthings
Expert Level 5
Tablets
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Solution
goodthings
Expert Level 5
Tablets
You're welcome to here.
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