As per your concern, we want to inform you that you can use the Palm swipe-to-capture feature by swiping the edge of your hand across the whole screen to take a screenshot after enabling it.
Path: Settings > Advanced features > Motions and gestures > turn on ‘Palm swipe to capture.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
