How to Redeem your S6 Tab lite

[El_Brujo988]

If you have recently Purchased an S23 that comes with a storage and a free tablet.

When you receive your phone and finish setting it up you have to used this App "Samsung Members". When you open Samsung Members you will see a Button called "Benefits". Click on it and scroll down till you see "Redeem Your Samsung S6 Tab Lite" it might not be those exact words. Once you clicked on it you will be shown a Form to fill in. The requirements for that form is Your Name and Surname, Contact details, ID/Passport number/a picture of your ID, A picture of your Phones Reciept and the IMEI number of your phone, that can be found in your settings or at the back of your phone.

Do know that when you submit the picture of your receipt it might have an error. If so just crop that picture in your gallery to be smaller and it should fix your problem. 

Once you submit the form you will receive an Email that it has to be confirmed

Then once it is confirmed you'll receive another email say that your Tablet will be delivered to you in 7-14 days.

Luckily for me mine came in 4 days of after I got my confirmation email.

[jakkalsie · Accepted solution]

Thanks. Got my confirmation email on the 14th of Feb already. No tablet or communication since

[El_Brujo988]

Than you'll have to contact Samsung Somehow. With their useless service 😭😔. Sorry to hear though

[InnovationsP]

Call them until they say "bathong wena"

[jakkalsie]

🤣 tried that. Nobody ever picks up the phone

[Nicky_sam03]

Hi jakkalsie

Thank you for reaching out to us.

Please share your contact number, claim reference and your query to get further assistance

[Aqua0621]

Hi,I am still waiting from the 17 of Feb for my Ipad,no response to email and can never get a hold of you on email.Terrible service.

[PabiT0505]

Hi jakkalsie

Please share your reference number with us on direct message so we can track your query. 

[jakkalsie]

Email tellus@samsung.com and use the Live Chat function on the web site. This was the only way i could get a response.

[SGZa]

The live chat told me that they don't deal with promotions, I have to call the number, which I did. Was on hold got 20 plus minutes and airtime was klaar