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01-22-2022 09:28 AM in
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01-22-2022 12:31 PM (Last edited 01-22-2022 12:32 PM ) in
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01-22-2022 07:12 PM in
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01-24-2022 03:21 AM in
TabletsI had the same issue, restarting the tablet fixed it for me, as simple as it sounds
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02-03-2022 10:27 PM in
TabletsDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:
* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support

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