Original topic:

Galaxy Tablet

(Topic created on: 03-23-2022 01:35 PM)
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Ghaana
Beginner Level 3
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Tablets
It's been 23 days since my Galaxy tablet got approved. I haven't heard anything from Samsung.. when I call I wait on the line for more than 30min with no answer. I emailed as well but no response.. Why were we promised a free tablet with the Samsung S21 FE contract promotion if they can't deliver.  
4 Comments
Tsogo_sam05
Moderator
Moderator
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Tablets

Good day, Ghaana,  

Apologies for the inconvenience caused, please note that there is currently a delay in Tab A7 lite promotion deliveries.

Due to certain macro conditions, there has been some production and associated shipping delays of the Galaxy Tab A7 Lite. We sincerely ask for your patience as we work to resolve this issue. Because we’re your biggest fan, we want to reassure you, that you will receive your Galaxy Tab A7 as soon as possible.

Ghaana
Beginner Level 3
Tablets
Thank you so much. I will wait in anticipation..
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Trevz15
Beginner Level 3
Tablets
Many customers have had the same issue. No contact whatsoever. We want to know if we are being scammed and just an update to say that our order has been acknowledged. Soon it will be past 31 March and all of us would appreciate a message.
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Pheiffer
Beginner Level 2
Tablets
I got confirmation on the 10th of February for my Galaxy tablet. I'm still waiting for my tablet. The customer service number just rings. My e-mails are not answered. I'm terribly disappointed in Samsung. Why offer promotional gifts if you can't deliver?
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