Original topic:

Galaxy Tablet S7fe 4K60fps playback issue

(Topic created on: 01-16-2024 12:00 AM)
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Tazact
Active Level 4
Options
Tablets
Galaxy S7fe (4/64) plays 4k60fps youtube videos with lag. Upto 1440@60fps playback is smooth & aso 4K videos but not the 4k60fps videos.
Almost 1GB ram is remained free with no other app opened. 
Any suggestion? 
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3 Comments
Tazact
Active Level 4
Tablets
Could any one help?
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Communicator
Active Level 10
Tablets
Because of 750g processor, it only support 2k 60fps or 4k 30fps.
cs_member10
Expert Level 5
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that all devices have different display video playing resolutions and your device supports UHD 4K (3840 x 2160)@30fps, So, your device not playing 4K 60fps videos smoothly.

Kindly feel free to get in touch with us if there are any further issues regarding the Samsung.

Warm Regards,
Samsung Customer Support