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01-16-2024 12:00 AM (Last edited 01-16-2024 12:03 AM ) in
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01-16-2024 02:27 PM in
TabletsDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that all devices have different display video playing resolutions and your device supports UHD 4K (3840 x 2160)@30fps, So, your device not playing 4K 60fps videos smoothly.
Kindly feel free to get in touch with us if there are any further issues regarding the Samsung.
Warm Regards,
Samsung Customer Support