Galaxy Tab S7 Plus - fingerprint issue

[Sunam1906]

I got the one ui 4.0 update today for my tab s7 plus and after updating the fingerprint scanner is unusable. i tried to re-register but no improvements. 

anyone else facing the same issue?

[prit14]

Same here.

[steve shin]

I heard this issues was disappeared after rebooting.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/what-to-do-when-samsung-phone-is-not-recognizing-f...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support   

[mohit_omar_]

I also fells this issue after updating my tab s7 plus.

[MayankChaurasia]

Lte or wifi ??

[mohit_omar_]

lte

[Devulapalli]

What about Wi-Fi model