Original topic:

Galaxy Tab A8 Problem

(Topic created on: 09-17-2023 02:00 PM)
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GalaxyMTwentyOne
Active Level 4
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Tablets
Hey Guys,
I have Galaxy Tab A8 it hangs whenever I turn off or on Wifi or any toggle from control centre.
Has anyone got solution to fix the hanging problem
4 Comments
sarnandu
Expert Level 1
Tablets
did you got software update
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Tablets
No I'm facing this problem since I bought it
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mHappiee
Expert Level 5
Tablets
I don't have any such issue 🤔
.
I m using Tab A8 (2022)
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cs_member8
Moderator
Moderator
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Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and would request you to kindly perform the following steps to resolve your issue.

Check space availability
Kindly check the space on your device:
Path: Settings > Battery and device Care > Storage
To improve the device performance there should be sufficient space.

Kindly check the RAM in your device:
Path: Settings > Battery and device Care > Memory
The device's RAM should be free to improve performance. So clear the RAM memory once a day

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Close Background Apps

Is there any unnecessary application running in the background?
Too many applications running in the background may cause the device to hang. Kindly close the background running applications in the device (''Tap the left side key & close the background running application'').

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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