Original topic:

Charging not increasing

(Topic created on: 03-27-2024 06:11 AM)
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bshf
Beginner Level 2
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Tablets
From past some days my Samsung Galaxy tab A7 charging percentage is showing while charging it but it isn't increasing. It just got stuck. I have tried changing cable as well as adapter but nothing seems to be helping. It also show sometimes such as 'USB connector connected or disconnected' this same situation happened with me few months ago too but it got recovered on its own. I don't know what to do this time now. I'm so worried about it.

3 Comments
Mayur000
Active Level 10
Tablets
Most probably you have loose wiring inside.

Loose connection= more resistance= very slow charging.
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cs_member10
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly perform the following steps to resolve your issue:

Kindly check the power socket functionality with a different device or try to charge the device in a different power socket.

Check connectivity
Please check whether the charger cable and adapter are fixed well. Remove the charging cable and reconnect with the mobile phone properly.

Note: We recommend our customers use only Samsung-approved chargers, as 3rd party chargers with different output ratings may cause errors in the device.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Aneeq01
Active Level 6
Tablets
Same thing is happening on my Tab S8.

Also it happened some time back but got fixed on it's own.
Now it's happening again
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