Battery draining out after one ui 6.0 update on GALAXY A9+ 5G

[shivakumar375]

Battery draining out after one ui 6.0 update, I updated my tab on February 20, 2024, after update, tablet's battery running out,please fix this problem.

[goodthings · Accepted solution]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. Meanwhile turn off location when necessary open than close, stop adaptive brightness, stop all background apps, remove unused apps also put unused apps deep sleep or sleep mode,use 60 Hz.refresh rate of display, use dark mode then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[kishanmak]

Please file a complaint through the Samsung Members App, including an error report and log files related to the issue. We hope that Samsung's team will address and resolve this in the next update. If this solution works for you, please consider accepting it to assist other users as well. To do so, click the three dots in my reply section and select "Accept Solution." Thank you.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[Ajay_das]

Call to customer care 1800407267864 Complaint dere battery draining issue, say next update plz recover