Original topic:

Battery Backup

(Topic created on: 07-23-2024 10:22 AM)
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PixelTech
Active Level 6
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Tablets
Hello dear Samsung And Mods , 😃
Please Take A look on Updates Software Of Tab and Mobile !!
I am using Samsung Tab S9 which is Just a Month old !! (New device).
My Tab S9 battery Charging speed has been decreased and also battery backup has been decreased it was Excellent until Update , but after software Update seems like worst ever experience.
It Charges 2% percent battery in 10 minutes !! With 67 watt charger 🥺.

Any solution without visiting service center ?? Or any way to boost/optimise Battery backup until next update ! 💯

And Yeah I Agree Samsung Tab S9 is Really Amazing, just take a look on software ! For issue or else this tab is best ever in its segment!!
It offers Excellent processor sanpdragon 8gen2. Performance is next level !! 

Will soon Upload My Reviews About This TabS9 !! Stay Tuned !! 

5 Comments
Sameer
Active Level 8
Tablets
For battery drain pls refer to the below tips and tricks to enhance battery life 


https://youtu.be/DXM7pdW5a-w?si=jPrtDBOtQwYdA3cO


Always make your phone run 2x faster 

https://youtu.be/pgNi1Pmua3c?si=BSGl0-4vAexq9BmH


Subscribe to my channel for many more exclusive content coming up....

PixelTech
Active Level 6
Tablets
Already tried it , I am a tech enthusiastic person too , who have some professional knowledge about device !! These doesn't work enough !! I think service center is only way !! But still will try resetting device !
Sameer
Active Level 8
Tablets
Service centre only has 1 solution for any problem....reset the device .. Yes ...I agree with you ..you can try resetting the device...
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device slow charging issue: kindly perform the following steps to resolve your issue.

Use a ''Genuine Samsung charger'' with your device
If you are using non-genuine Samsung charger, check device charging by using another Samsung genuine charger. (If available)
Note: We always recommend to use genuine Samsung charger for charging your device.

Check physical condition of USB cable
Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged, then kindly visit your nearest service center to get it replaced.

Check charger functionality
Request you to check the charger functionality with a different device or try to charge the same device with a different charger.

If different device charging with the same charger:
It seems your charger is functioning, before getting into the mobile-related troubleshooting, I would like to know whether you are using a Samsung approved charger?
Note: We recommend our customers to use only Samsung approved chargers, as 3rd party chargers with different output rating may cause errors in the device.

If the device charging with different charger:
It seems there is an issue with your charger, kindly check the physical condition of your charger for any damage.
If damage: Issue might be because of the damage hence we request you to visit Samsung service center to get it replaced (Warranty not applicable).
If not damage: As we have tried with all possible troubleshooting and issue has not been resolved. I request you to visit the nearby service center along with your mobile and charger for a detailed inspection.

Check charging
If rating is 15W or above: Kindly try to charge the device in a non-inverter socket.
If you are using normal socket: As a safety measure Fast charging may not support, while you are using the device hence, request you to keep the device idle and check the charging performance.
Note: Kindly open Device care from settings > Battery > Please tap on three dots (more option) at the top right hand side > please select settings > enable fast cable charging.
For Android 11: Kindly open Device care from settings > tap on Battery > tap on More battery settings > Fast charging > Turn on.

Charge the device in switch off condition
Kindly follow the standard charging procedure. i.e; please charge the device in switch off condition for a minimum of 10 minutes.
If not resolved: (Removable battery) – Kindly remove the back panel of your device and check the physical condition (Bulge, Swelling or visible damage).
If the physical condition is not good: Request you to turn off the device immediately and please do not try to charge or tamper the battery also request you to visit the service center immediately.

Turn off Wi-Fi, GPS, Bluetooth etc.
Turn off unused functions like Wi-fi, GPS, Bluetooth & Location settings when not using them.
Please follow the below steps:
Step1: On the home screen swipe down the notification panel.
Step2: Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Close background running apps
''Multiple applications'' are running in the background of the device?
When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phone during charging
Usage of the mobile phone when charging may cause slow charging issue. So we recommend you to avoid the usage of the mobile phone while charging.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please register your concern in the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

PixelTech
Active Level 6
Tablets
Thankyou so much 😊
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