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10-21-2023 09:51 PM in
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10-22-2023 01:53 PM in
SuggestionsDear Samsung Member,
Greetings from Samsung Customer Support!
We appreciate the time and effort you have spent on sharing this. We have noted down the feedback. kindly share the log file of the issue if any. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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10-23-2023 12:19 AM in
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