Original topic:

sir I brought j7 2016 8 days ago but after updating I am facing network problems

(Topic created on: 10-04-2017 01:13 PM)
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Kamil76
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Network problem in my j7 2016 after updating from Marshmallow 6 to nougat 7
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Azm313
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call to jio and raise complaint
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Azm313
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when i called jio they said its software issue not network issue.. and its VOLTE software issue i think.. samsung should release update and solve this issue
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Rocking9
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u have to change the sim with same number as ur Apn of volte has deleted and go to jio store i have faced this same problem after changing the jio sim with same no its working fine
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Azm313
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when i called jio.. they said its software issue..
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Azm313
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Rocking9.. now is it working well.. or facing the same issue
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Rocking9
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working well
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Kamil76
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same issue
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sharmamanoj
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same problem facing
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j72016user
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i also facing this problem bro
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admin_
Expert Level 5
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"Thanks for being with Samsung and for sharing your.
Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider."

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