ZahidHussain
Active Level 4
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09-24-2017 12:06 AM in
Secure Folder
hi..since I rooted my Samsung onnxt I'm unable to use secure folder,despite of reinstalling official firmware of Samsung.....After googling I found my Knox has been tripped...Is there any method to run secure folder again???
4 Comments

lunaticfiend
Active Level 8
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09-24-2017 01:38 AM in
Secure Folder
No, you cannot reverse the Knox counter.
admin_
Expert Level 5
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09-24-2017 06:22 PM in
Secure Folder
Thanks for part of Samsung community. We apologize would like to tell you we have no information about the rooted device and Samsung never recommend rooting Samsung devices. We would like to inform you that any unauthorized procedure/manipulation done with Samsung device and its operating system to attain privilege control will make it stay out of warranty. Now We would suggest you to visit nearby Samsung Service Centre so service engineer will examine your device physically. Please find service centre details in the link provided http://www.samsung.com/in/support/servicelocation/. We appreciate your loyalty, thanks for sharing your concerns with the Community!
ZahidHussain
Active Level 4
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10-05-2017 07:49 PM in
Secure Folder
Samsung should make it reversible so that we could reset Knox counter back to 0×1 by providing correct details about the ownership of our device..This Knox counter is very annoying feature...
omax
Active Level 3
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03-11-2018 11:22 AM in
Secure Folder
My s health Samsung pay is not working I had not rooted my phone it is showing your device has been compromised due to new security policy update and Knox warrenty void 0(0×000) please help me
