Original topic:

not able to install secure folder

(Topic created on: 02-11-2021 09:34 PM)
1860 Views
Abhi2013
Active Level 1
Options
Secure Folder
Not able to install secure folder from play store.
Keep saying your device not compitable with this version.

It a brand new phone still not able to install.

Please help
12 Comments
_HK02_
Expert Level 2
Secure Folder
Which phone do u have?
0 Likes
Abhi2013
Active Level 1
Secure Folder
Samsung galaxy M31
0 Likes
Secure Folder
where is built-in hardware knox in m31 that you searching secure folder ?
Abhi2013
Active Level 1
Secure Folder
knox can't be install now??
Secure Folder
knox is a combination of hardware + software which only presents inside m10s ,m31s and m51 among all m series ... hardware can't given by software bro ... m31s got secure folder via software update because already knox hardwarely present in that device....m31 don't have built-in knox security service support..... it has non functional knox which is knox deployment service used for developer purposes for experiments
Ehsank
Expert Level 5
Secure Folder
because your device is not supported
Abhi2013
Active Level 1
Secure Folder
Samsung galaxy M 31
0 Likes
Secure Folder
your device doesn't support secure folder..as your device lacks knox security(hardware based feature)
Secure Folder
If your device doesn't have knox security, secure folder can't be installed..

and m series(except few) doesn't support knox and secure folder