Original topic:

error to move item in secure folder

(Topic created on: 08-26-2022 04:25 PM)
368 Views
bharatuday
Active Level 1
Options
Secure Folder
when i try to move any item in secure folder then i got a error message could not move item in my note mobile. i face this issue to receive last update 
4 Comments
Secure Folder
Move those items to other folders like camera and try
Bwin31
Active Level 6
Secure Folder
Try updating the Secure folder app through the Galaxy Store.. even then if the problems persists then Go to Settings>Apps>Secure folder.. then at the bottom right you will find a force stop option! Click on it and then reopen the Secure Folder.

Now try adding those photos again.
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Stacy1221
Beginner Level 2
Secure Folder
But if we do that will we lose our data that is already in it ?
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cs_member8
Moderator
Moderator
Options
Secure Folder

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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