back key problem

[manjo947]

My device j5 prime sometime gives back key touch problem again and again please give me backup

[rs]

Sometimes or again and again?

[manjo947]

sometimes

[rs]

your reply was very quick

[admin_]

Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

[ajeetpachar]

same problem here