Original topic:

Stuck half lit

(Topic created on: 11-30-2021 07:28 PM)
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Rm25
Beginner Level 2
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I can not open or close it  why is it half lit up after the new update . Help 

Screenshot_20211121-104200_Chrome.jpg

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Once restart your device and check
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Neel1202
Active Level 7
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might me a bug.
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cs-member13
Expert Level 4
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Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.

Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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