I have updated my smartphone to One UI 8 today but the biggest problem I am seeing in it is that after entering the password once, the secure folder opens without entering the password the second time. Whereas earlier, every time I started or closed the app, I had to enter the password every time. So how to fix this problem.
It's a major update reset factory data with backup then try to it's again. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
