Original topic:

Secure folder

(Topic created on: 11-18-2024 09:01 PM)
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kbsarfaraz
Active Level 6
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Secure Folder
I am experiencing a technical issue with my Samsung device. The Instabiz/iMobile app, which is located within the secure folder, has suddenly started displaying a pop-up notification. This issue has persisted for the past few days, and I would appreciate your assistance in

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7 Comments
SINGH_SAHAB
Active Level 4
Secure Folder
In secure folder go to "settings" and then "more settings" and then uninstall secure folder and after that use these apps in main samsung launcher if these are lieing there, but if problem still exists then re-register these applications' account again in main launcher not in secure folder
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kbsarfaraz
Active Level 6
Secure Folder
I have been utilizing the secure folder feature for an extended period, however, I have encountered an issue within the last few days.
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kbsarfaraz
Active Level 6
Secure Folder
Any official executive available for the help
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rBlizé
Active Level 6
Secure Folder
You have to use primary profile. Maybe icici have updated it's app to detect such secondary profile
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kbsarfaraz
Active Level 6
Secure Folder
I think so, then what's the use of secure folder, however except icici all others are working
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cs_member10
Moderator
Moderator
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Secure Folder

Dear Samsung Member,

Greetings from Samsung Customer Support!

We also request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

kbsarfaraz
Active Level 6
Secure Folder
I'll
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