Original topic:

Secure folder issue

(Topic created on: 01-22-2023 02:41 PM)
1354 Views
OMRAJE333
Active Level 3
Options
Secure Folder
This Samsung is frustrating me now
Because of this Android 13 update my secure folder has been lock.
And they are not giving any solutionšŸ¤¬šŸ˜–
I want unlock my Secure folder anyhow and I want My all Data Back


0 Likes
Vinoth07
Active Level 8
Secure Folder
Otherwise wait for next update bro
0 Likes
OMRAJE333
Active Level 3
Secure Folder
Waiting for that only
OMRAJE333
Active Level 3
Secure Folder
Becuz i have done everything I call multiple times to customer care i talk with them on smart tutor I visit to service centre I send email to Company but till my problem is not solve
Kunal2
Expert Level 1
Secure Folder
Try this:
Go to phone settings >apps> you
will get the list of apps...select secure folder then
in secure folder just click storage.. first clear your
cache and try to login..if it doesn't works then clear data.
and now open secure folder and login..now you can enter
your samsung account and enter

https://r2.community.samsung.com/t5/Secure-Folder/Secure-Folder-Password-reset-not-working/td-p/1306...
OMRAJE333
Active Level 3
Secure Folder
Bro Most Important is Data and Your Are saying Clear Data. No its very Important I can't clear Data
0 Likes
OMRAJE333
Active Level 3
Secure Folder
Really I will get my all Data back..after clearing it
0 Likes
Kunal2
Expert Level 1
Secure Folder
Bro usually after clearing app data, the data in that app doesn't wipe ie photos videos etc. You can try to Clear app data of gallary or samsung music apps.you didn't loose your photos videos songs in gallery and music player
Nb: as you are saying you have very imp data i can't guarantee bro.
But also if you open the above post link, users mentioned that they got all there photos back after clearing data.
And this the only solution i have.
Now all on yours
0 Likes
OMRAJE333
Active Level 3
Secure Folder
Thank for this
But because of my important Data I am worried about this so i am waiting for update
0 Likes
Kunal2
Expert Level 1
Secure Folder
1st try to clear only cache and if that doesn't work then last option you can clear data at your risk
0 Likes
Kunal2
Expert Level 1
Secure Folder
Ok
0 Likes