Original topic:

Secure Folder not working

(Topic created on: 07-26-2024 09:36 PM)
913 Views
anwrr
Active Level 1
Options
Secure Folder

image


10 Comments
MR_PRIME
Expert Level 5
Secure Folder
Contact Samsung customer care they will guide you remotely or send you the direct link for your device. Cz for this you can't get solution.

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.
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Arman-IND
Active Level 10
Secure Folder
Have you purchased your phone on samsung finance emi ?
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anwrr
Active Level 1
Secure Folder
Yes, I purchased my phone on EMIs
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Arman-IND
Active Level 10
Secure Folder
That's the reason you are not able to access secure folder samsung disables secure folder on that devices which is purchased on emi once your emi closed you can access secure folder
anwrr
Active Level 1
Secure Folder
I paid all the EMIs
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Arman-IND
Active Level 10
Secure Folder
Then go to settings and search Device Admin Apps and disable if there is any app like samsung finance or anything else related to emi and uninstall that app and after that restart your device Screenshot_20240727_215034_Settings_1000081630_1722097235.pngScreenshot_20240727_215029_Settings_1000081629_1722097229.png
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DibakarBob
Active Level 3
Secure Folder
Thanks man!
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goodthings
Expert Level 5
Secure Folder
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Secure Folder
Your's most welcome to here.
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