Original topic:

Secure Folder issues in banking apps

(Topic created on: 03-04-2024 02:26 AM)
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rishabh666
Active Level 1
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Secure Folder
i am long time user of samsung s series s21 ultra , s22 ultra ,now s23ultra is my primary phone. in last 3 years One UI changes a lot but now this time one of the most worse degrage in Secure folder banking apps not woring was pathetic. 
i have a very very stong reason to Left Samsung and move to my old path of IOS and if u didn't innovative something then its not meant to degrade something.
s23 ultra is my last samsung device.
may be one consumer didn't mean a lot to samsung but major community post talking about this issues and will impact in future for samsung
5 Comments
Rohitcool
Active Level 7
Secure Folder
I am a first time samsung flagship user, I want to know what the issue is Rishabh.
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rishabh666
Active Level 1
Secure Folder
Secure Folder is most secure environment by samsung .its like running all apps separately in different location called secure folder. or u may considering it as dual apps.
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Secure Folder
It's there since Android 14 beta and I don't think Samsung will resolve it.
cs_member8
Moderator
Moderator
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Secure Folder

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that we value our customers, and as per the concept, UPI apps are not working in a secure folder right now. However, we are taking your valuable feedback regarding this. We value customer feedback and continuously work to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

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rishabh666
Active Level 1
Secure Folder
Not only UPI apps ..normal banking apps is not working like Axis Mobile, imobile,instabiz, YONO Sbi etc. they are not Upi apps ..they are netbanking apps which are very helpful in day to day banking solution so ..its a matter of deep concern to me .may samsung should work to rectify it. or atleast to loose 1 Customer