Secure Folder doesn't working

[ezhilkannan]

Dear Samsung Support Team,

I am reaching out to seek assistance with an issue I am encountering on my Samsung S23 regarding the Secure Folder functionality. Despite several troubleshooting attempts, I have been unable to install or access Secure Folder due to a security policy restriction message.

**Objective:**

I aim to resolve the Secure Folder installation error and gain access to its functionality on my Samsung S23 device.

**Issue Details:**

- Model: Samsung S23

- Error Message: "Security policy prevents installation of Secure Folder"

- Troubleshooting Steps Taken:

 1. Checked Device Administrator Settings

 2. Updated Secure Folder to the latest version

 3. Cleared cache and data for Secure Folder

 4. Attempted to disable any conflicting security policies

 5. Considered a factory reset but preferred to seek professional guidance first

- Additional Context: The device is not managed by any corporate IT administrator, and I have not been able to identify any specific apps or settings that might be causing this issue.

I would greatly appreciate your guidance on how to proceed to successfully install and utilize Secure Folder on my device. If there are any additional details or steps you require from me, please let me know.

Thank you for your assistance.

Best regards,

Ezhilkannan

[baratb]

Security policy prevents the installation of Secure Folder s24 not working

[DHARMSH]

Samsung a55 Security policy prevents the installation of Secure Folder.

[manish_gehlot]

I am reaching out to seek assistance with an issue I am encountering on my Samsung S25 ultra regarding the Secure Folder functionality. Despite several troubleshooting attempts, I have been unable to install or access Secure Folder due to a security policy restriction message.


**Objective:**

I aim to resolve the Secure Folder installation error and gain access to its functionality on my Samsung S25 ultra device.


**Issue Details:**

- Model: Samsung S25 ultra

- Error Message: "Security policy prevents installation of Secure Folder"

- Troubleshooting Steps Taken:

 1. Checked Device Administrator Settings

 2. Updated Secure Folder to the latest version

 3. Cleared cache and data for Secure Folder

 4. Attempted to disable any conflicting security

[usey]

Instagram don't install

[usey]

Same problem a17

[firoj07]

Samsung s25uItra security policy prevents the installation of secure folder

[BansodeAshwin]

Samsang a16 5g

[BishnoiG]

Is this problem occurs in every Samsung set?
Not only me but every users are facing this problem
Please resolve it with necessary update.

[sadhikari]

I am not able to open secure folder, says Security policy prevents the installation of Secure Folder

[ezhilkannan]

Still not solved this problem yet samsung team