Secure Folder Not Working.

[bpatelrr99]

Hi,I am having issue with Secure Folder.It Says please contact customer service.

I dont know why the secure folder is not working on my device S10 Lite.

[AkshayParadkar]

Try clearing cache partition

[bpatelrr99]

Doing that from past 2 months sir...nothing is happing.

[AkshayParadkar]

Did you tried factory resetting your device ?

[aadil09]

Please secure folder in my phone

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support