Original topic:

Secure Folder Issue: Banking Apps Unable to Register Due to Lack of SMS Access

(Topic created on: 08-02-2024 03:21 PM)
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l_p
Active Level 2
Options
Secure Folder

Hey everyone, I just wanted to share that I've been having trouble using banking apps inside the Secure Folder on my Samsung phone. The apps require SMS permissions for registration, but since there's no access to SMS within the Secure Folder, I'm unable to complete the registration process. It's quite frustrating. Has anyone else faced this issue? If so, do you have any suggestions or workarounds? Any help would be appreciated!

12 Comments
DocSK
Active Level 1
Secure Folder
Not just Motorola, even Xiaomi phones have them. Samsung has taken customers for a ride by removing the feature (running banking apps) from secure folder. I hope they bring out necessary updates in this regard before customers shift to other brands which are offering the same features.
samsungind
Active Level 3
Secure Folder
Samsung will not care about the customers even though many raised the same issue. Completely disabled one of the secure feature and not caring about the customers. Samsung support is like this.
sri33
Active Level 1
Secure Folder
Yes, not knowing this I was struggling to install banking app in my samsung M35 mobile secure folder. What a shame. If this continues I will change the mobile and post the drawback of this mobile in the social media enlighting the others not to buy this mobile.