Original topic:

Secure folder issue in payment app register

(Topic created on: 02-04-2024 02:09 AM)
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razersaif
Beginner Level 2
Options
Secure Folder
Over the past two years, I've been using all my banking-related activities inside the Secure Folder. However, since January, I've observed that text messages aren't sending from the Secure Folder. Consequently, I'm unable to register new payment apps (like adding bank accounts on GPay) within the Secure Folder. I'm curious if there has been a recent policy change from Samsung or if this is an issue. Could someone please assist me with this matter? Thank you.
3 Comments
URSC
Active Level 4
Secure Folder
Yeah, something changed by Samsung and they haven't mentioned all these anywhere. This whole thing questions the use of Knox Folder? What's the use of Knox if we can't send SMS from apps inside the secure folder? I too am unable to log in to my banking apps. 😒 #Samsung #KnoxFolder #SecureFolder #BankingApps
shiva500
Active Level 5
Secure Folder
Hi, do you got any solution?
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URSC
Active Level 4
Secure Folder
Not yet, last I checked was 2 weeks ago and there engineering team was still working on fixing the bug. Only a handful of banking apps doesn't work and are unable to authenticate using sms mechanism.
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