Original topic:

Samsung hotstar bug

(Topic created on: 3 weeks ago)
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Nebistar
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I am using jio hotstar application in my redmi and samsung device , same updated hotstar application version 
I samsung device When I try to pinch zoom video to full screen , zoom is getting restricted ie. edge to edge zoom not workiing at bottom side / USB TYPE C POST SIDE of samsung device 
Ita not application bug as edge to edge working fine in my redmi device
As hotstar not letting screenshot so not attaching any


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cs_member8
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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