Original topic:

Note 5 Know Warranty Void

(Topic created on: 10-28-2017 10:42 AM)
183 Views
SWARNAVA
Active Level 1
Options
Secure Folder
I Rooted my Note 5 to port it with a S8 plus Rom. Successfully did to get the 8.1 experience. Then got back to stock. got the phone un-rooted. But have my knox warranty tripped and not able to use S- Pay and Secured folder anymore.
Is there any way the knox warranty be reverted to 0x0 again?
I'm ready to pay if needed.

Please do not say, if you are ready to Pay, buy a new phone instead.
12 Comments
GouravC
Active Level 5
Secure Folder
u should have copied stock rom of your device before rooting it. and after un roooting u might install it then there might b no issues... but the downloaded 1 wouldn't give you the agreement licence and knox protected... so go to service center and then tell them the problem .. dont tell them of rooting.. they will flash the genuine rom for your device and it will be working Awesome.
0 Likes
Devv_007
Expert Level 5
Secure Folder
No service center guys will not help you cause your warranty is void so they will check the knox status,if it is tripped they will deny your warranty claim. And so there is no way to rollback knox status. You should think before doing this. And trust me they will not help you even if you pay them you have to change the whole motherboard which will cost you.
0 Likes
admin_
Expert Level 5
Secure Folder
Thanks for being with Samsung and for sharing your concern. We would like to inform you that we have dedicated support team for Knox issues, so we will request you to kindly send us your concern with contact details so they will batter assist you in this regards on provided link
http://www.androidauthority.com/samsung-my-knox-problem-data-loss-789578/
0 Likes