Bank apps not working in secured folder

[bandiravikiran]

I am not able send otp from bank apps in Samsung security folder

[indiantrueindian]

What

Otp isn't sent by device software its an website by ( serversided) feature

[bandiravikiran]

No when I done from outside of secure folder it is working

[Sid_Karna]

Somebody else also reported the same. One ui 4?

[bandiravikiran]

Yeah after update I got this issue

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Sahil3158]

I tried all Also clear the cache as per ur instructions but no solution . It is still same

[ntm123]

I am also not able to open my bank app as it is not able to get device SMS and shows continuous failure. Locking the bank account all the time.
I have an F62 model and have been working fine to date.