Original topic:

App Crashed

(Topic created on: 03-08-2019 04:20 PM)
129 Views
rajanidubey
Active Level 6
Options
Secure Folder
Friends whenever I use Secure folder, some apps in phone get crashed. Is it a hardware related problem or because of the app?
0 Likes
2 Comments
Secure Folder
It's definitely software glitch, once clear the system cache and try
0 Likes
admin_
Expert Level 5
Secure Folder

Thanks for being with Samsung and sharing the concern. We apologize for the inconvenience caused to you. We would like to offer some troubleshooting the steps to overcome the issue:
1) Navigate to Settings >> Apps >> Tap on three dots >> Reset App Preference.
2) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
3) Navigate to Settings >> Apps >> Select app >> Clear Cache.
4) Run the device in the safe mode.
Be sure to hit ♡ when you find an answer that works for you.

0 Likes