koustav
Active Level 2
my ph is stop working &restart
for touchwiz
plz solve the problem
2 Comments
admin_
Expert Level 5
Thanks for being with Samsung and sharing your concern. We want to look further into this matter for you. Can you provide your exact model number, carrier & Baseband version please?
Also, please verify if you've gone through the following steps:
• Soft reset
• Tested in Safe Mode to eliminate third party apps
• Cleared your app cache
• Cleared cache partition
• Backed up & tested the phone with a factory reset
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koustav
Active Level 2
A720F
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