Original topic:

Unable to scan, app closing

(Topic created on: 12-02-2023 12:56 PM)
282 Views
Rajesh333999
Active Level 4
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Samsung Wallet
After updating my Samsung S22 with UI 6.0, samsung pay not working properly. If i scan any QR code, automatically app getting closed. Tried with reset, cache clear, and data clear. Still remain same. Somebody can assist on this issue. 
#samsung S22 #SamsungPay #UI6 
3 Comments
cs_member10
Moderator
Moderator
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Samsung Wallet

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Rajesh333999
Active Level 4
Samsung Wallet
I already sent the error log report
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Jigar11
Active Level 5
Samsung Wallet
Solution.....


To ap Google main samsung privacy main login ker k samsung pay ka data ko delete Kar ne ki request dal dizia ...

or kuch hi Samay main apka samsung pay ka data clear ho jayega .....

uske baad ap Apna upi add ker payee ge




Thanks me later...😄🙂

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