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Unable to open

(Topic created on: 08-04-2025 06:40 PM)
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Samsung Wallet
Hello I updated my Samsung Wallet and when I enter it to set it up it showing me "Couldn't Update Samsung Wallet, Try again later" And I updated it to latest version from Galaxy Store. And also have good internet connection...But it is showing 

image


me this error. I have screenshot too I'll attach it.

Device - Galaxy J7 Pro
OS Version - Android 9 Pie
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cs_member10
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Samsung Wallet

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

● The clear cache memory of a particular application:
Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Kindly uninstall and reinstall the application.

● Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.

In case the issue still occurs, kindly contact the dedicated Samsung pay helpline ( 18001237729 Operations 24*7) for further assistance.

Warm Regards,
Samsung Customer Support

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