Original topic:

Server not connecting

(Topic created on: 02-04-2025 12:30 PM)
94 Views
pmane
Active Level 4
Options
Samsung Wallet
On Galaxy watch ultra Wallet server is not connecting.  Not able to install/ use wallet
0 Likes
3 Comments
cs_member10
Expert Level 5
Samsung Wallet

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Path share log file: Wearable app>Three dots>Settings>Contact Us> Send feedback>Choose Composer> Select error report > select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
safan10
Beginner Level 2
Samsung Wallet
This is happening when I try to fix1739256676317.jpg
0 Likes
pmane
Active Level 4
Samsung Wallet
I solved it.. I installed latest apk watch pay apk from Apkmirror. Than it started working.
0 Likes