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05-30-2024 05:23 PM in
Samsung Wallet- Mark as New
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05-31-2024 11:19 AM in
Samsung WalletDear Samsung member,
Greetings from Samsung customer support.
As per your concern, we would request you kindly perform the following steps to resolve your issue.
Reset app preferences: Settings > Apps > More option > Reset App Preferences.
Kindly try to connect your device with "other devices" and check.
The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.
Kindly check the network of your device and try again to update your application.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
