Original topic:

Otp not coming from Samsung wallet

(Topic created on: 04-25-2023 04:44 PM)
1286 Views
Siddxd
Active Level 1
Options
Samsung Wallet
I have tried 20 times but when I register my sbi debit card to the samsung wallet app the otp does not come. The number is working fine and I'm able to receive other messages on same number

image


0 Likes
11 Comments
Hardikp1258
Active Level 4
Samsung Wallet
You have to activate your credit/debit card for samsung wallet from your bank's internet banking site
You will find options into manage cards section of your account
0 Likes
Siddxd
Active Level 1
Samsung Wallet
Have you tried it bro? I don't see any option like that
0 Likes
Hardikp1258
Active Level 4
Samsung Wallet
Yes of course
0 Likes
Siddxd
Active Level 1
Samsung Wallet
Just again I tried from SBI yono and enabled CNP section but still otp is not coming for samsung wallet. I don't see any other option there
0 Likes
Hardikp1258
Active Level 4
Samsung Wallet
If u enabled CNP then ur card will be automatically activated in wallet
0 Likes
Siddxd
Active Level 1
Samsung Wallet
I told you bro. I enabled CNP but still no otp coming
0 Likes
cs-member11
Moderator
Moderator
Options
Samsung Wallet

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
MNoLop
Active Level 3
Samsung Wallet
ZAFEER and the rest then
0 Likes
DrNiket
Active Level 1
Samsung Wallet
Does your card issued by Visa or MasterCard? Because I've been facing same issue only with cards powered by Mastercard.
0 Likes