Issue with accessing digilocker docs

[kooldude7285]

I did factory reset recently and now when I try to add docs via digilocker i am getting this error. Anyone knows the solution?

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Ask a question/Tap an error report>Type your query>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support