Original topic:

📢 Issue with Samsung Wallet Promotional Offer

(Topic created on: 3 weeks ago)
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Ankit2808
Active Level 6
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Samsung Wallet
Hello Members,
I need your guidance and support.

I had collected a promotional offer on the Samsung Wallet app which clearly mentioned that after completing 3 UPI payments, I would get a ₹100 Amazon voucher. I successfully completed all the required transactions and met all the conditions, but right after that, the promotional offer suddenly disappeared from the app.

Unfortunately, I never received the voucher. I also tried reaching out to Samsung support via calls and emails, but till now there has been no response or resolution.

Has anyone else faced the same issue? Or is there any other way to escalate this matter?


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#SamsungWallet #SamsungMembers #UPIPayments #AmazonVoucher #OfferIssue #WalletRewards #SamsungSupport #PromotionalOffer #SamsungIndia
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2 Comments
cs_member10
Moderator
Moderator
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Samsung Wallet

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.

Warm Regards,
Samsung Customer Support

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Ankit2808
Active Level 6
Samsung Wallet
Thanks for your response!
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