Original topic:

Card info incorrect - Samsung Pay

(Topic created on: 01-13-2019 12:21 PM)
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SammyWammyBoy
Beginner Level 2
Options
Samsung Wallet
I'm not able to add my debit card to Samsung Pay as it says the card details are incorrect when they are not. Tried multiple times but didn't help. Already tried updating and reinstalling the Samsung Pay app but it is still the same. Please help.
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8 Comments
Ysh
Active Level 10
Samsung Wallet
it's issue with sbi card.
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SammyWammyBoy
Beginner Level 2
Samsung Wallet
Yes it is an sbi card. Any idea how to fix this?
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Ysh
Active Level 10
Samsung Wallet
bro Samsung pay will not help you about this. you need to go your bank tell them that they give you a Visa/master card in which your name is printed on the front of your card. if you have this.
you can add it in your Samsung pay
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SammyWammyBoy
Beginner Level 2
Samsung Wallet
bro my card is already a visa card with my name printed in the front.
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Ysh
Active Level 10
Samsung Wallet
bro then try call sbi bank..
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admin_
Expert Level 5
Samsung Wallet
"We would like to inform you that we have a dedicated Support team for handling Samsung Pay related queries, so would request you to contact at below mentioned number:
Samsung Pay toll free phone number: 1800-123-7729 (24 Hours a day, 7 Days a week)
You can also log on at http://www.samsung.com/in/samsung-pay/ and connect with us directly via Samsung Pay Live chat or Samsung Pay Email Support option. Be sure to hit ♡ when you find an answer that works for you.

"
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Samsung Wallet
There no matter on the your name is printed or not but card detail that is not updated by SBI bank. my suggestion is that u can update ur card by making a complain through the bank or you can change the card through the bank. But you can connect to Samsung pay costmer support .
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vinayaksharma
Active Level 6
Samsung Wallet
Thanks for sharing the information
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