Axis Credit card verification issue‼️

[SauRabhji]

I'm using airtel axis master credit card and I want to add this card in my Samsung wallet for tap and pay feature but i didn't receive otp to verify my card....

 Any solution or information??

[Niiladri]

A few co-branded cards might have some issues while adding to wallet. Choose CALL BANK as verification method and talk to a bank representative regarding this. Hope it helps!

[SauRabhji]

I tried all this option....bank representative shaid that this issue from your wallet app.....then I choose to talk wallet customer care they said this problem is not from our side....
What i do now?

[Niiladri]

What to say : Axis is already listed in supported banks list and I am using 2 Axis bank cc as well. So it seems that the issue is not from wallet side. However, bank representatives might have limited resources to confirm this at once. I googled it and came across the info that it is Axis server issue and multiple users were able to add the card during morning time!!! Sounds a bit funny but why not try it next morning! ✌🏾

[SauRabhji]

I already tried in morning but problem is the same...!!
What's next?

[Niiladri]

I'm really sorry, maybe only an expert can help you on this now as you've already tried everything. My best wishes for your quickest resolution though 🙏

[SauRabhji]

Thank you

[Shiva2003]

Do you have enabled tokenztion thing? For the card

[SauRabhji]

Yes...tap and pay features is enabled

[Shiva2003]

that too but of only tokenization has enabled properly we can add the card to merchant sites like amazon saved cards paytm gpay etc . . .?