App crash

[RAMAKRISHNA77]

Hi,

Anybody observed Samsung Wallet crashing not able to open at all please guide me to resolve issue if guy have solution to this issue.

[kartikparwal · Accepted solution]

Try to clear app data

[goodthings · Accepted solution]

Please clear catche and clear data of this app also reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

[RAMAKRISHNA77]

Contacted to customer care as well they also suggested same to follow issue resolved now thanks.

[goodthings]

Your's most welcome.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

● The clear cache memory of a particular application:
Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Kindly uninstall and reinstall the application.

● Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.

In case the issue still occurs, kindly contact the dedicated Samsung pay helpline ( 18001237729 Operations 24*7) for further assistance.

Warm Regards,
Samsung Customer Support