Samsung Wallet doesn't scan any QR

[Dr_Mkd]

I'm a regular user of S-Pay for the last 1 year.

Yesterday, I factory reset my device ( Indian S21 FE Exynos )

Now I've set up the Samsung Wallet app. The app works fine except a major bug! It doesn't scan any QR Code!

When I click on " Scan any QR Code," it opens the camera for a second and then immediately shuts down to go to the previous page! The app doesn't crash per-se, however it isn't able to scan anything!

I have cleared the cache of the app, it didn't solve the issue

I have reinstalled the app, it hasn't sopved the issue

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please report the problems you are facing in your Samsung smartphone with a fresh log file which is in the form of a pdf file/jpg format. And also share a short video clip or 4 to 5 photos along with a pdf file, before and after the issue occurred, for better understanding.

Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

[varinder87]

I am facing the same issue from july still no solution. App still crashing while scanning qr code despite updating to latest version.

[Dr_Mkd]

I don't remember if I did any thing extra, but now I m using it flawlessly!

Try clearing cache , reinstall & again authorise your UPI in S-Pay...