Original topic:

Samsung Pay | SBI Debit Card Approval Error

(Topic created on: 09-26-2023 12:17 AM)
136 Views
SuhailNaushad
Active Level 6
Options
Samsung Pay
May i know, is there any one facing issue in adding card on Samsung Pay?

While addingSBI Gold Visa Debit Card it shows the error code as *Your Card Request wasn't Approved by card Issuer *.

Other bank cards are adding fine.

while everything is turned on including International transaction and NFC, even card got replaced still facing same error.


Even SBI customercare or branch or State AGM doesn't have any idea on this and there is no dedicated team for handling this kinds of issues 

Is there anyone facing same on SBI?

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26 Comments
SuhailNaushad
Active Level 6
Samsung Pay
Which state your SBI account belongs to?
0 Likes
AK8800
Active Level 3
Samsung Pay
Kerala
0 Likes
SuhailNaushad
Active Level 6
Samsung Pay
Mail your concern to this email
agmcustomer.lhotri@sbi.co.in

Trivandrum !
0 Likes
SuhailNaushad
Active Level 6
Samsung Pay
Issue is Samsung can't read card details from SBI server.
Samsung dedicated team told me to contact bank and ask them to Whitelist my card on there server
(Technically which means 'Re-enter my card details manually on bank server for sync) !! Which should done by Bank backend team.

Banks like ICICI, Axis backend team has knowledge on this, they knows to whitelist, but SBI team has not that much professionalism like above bank technology.

But if you highlighted this issue to Concern authority they will solve this after months of complaint registering.
0 Likes
Jigar11
Active Level 5
Samsung Pay
Yes bro...Also with hdfc card
0 Likes
SuhailNaushad
Active Level 6
Samsung Pay
Bro HDFC have much more capable dedicated team than SBI for solving this.

Just Tweet them issue, they will help.
Tokenized payment should be turned on, then it will work.
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tejap
Beginner Level 2
Samsung Pay
Iam facing the same issue iam using sbi global visa debit card
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