Original topic:

Times prime membership

(Topic created on: 04-11-2021 01:44 AM)
5233 Views
Rex7
Beginner Level 5
Options
Samsung Online Store
Hi guys , did anyone got the times prime membership voucher code from samsung. Actually there was a offer of getting times prime membership free with the new S21 series purchased under Student advantage program.  According to that i would've got the voucher code within 10 days of phone delivery.  But still i got nothing from them. I have contacted to samsung customer support but from there also i am getting no response. 
Guide me guys if anyone faced same issue or have any suggestions...
17 Comments
Strangeneria
Expert Level 5
Samsung Online Store
Ok !
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TimonN
Expert Level 4
Samsung Online Store
Keep following up with Samsung Shop support.
Also keep checking your email id and mobile number which you must have given in order details.
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Samsung Online Store
Same question bro 😶😶 my phone was delivered on 28th march and the voucher is supposed to come within 15 days on your email but till now no update about it 😕
Rex7
Beginner Level 5
Samsung Online Store
Yeah bro, and customer care is also not giving any solution. Just telling to wait.
If you want us to wait ,so atleast tell the date or specify the time .....
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Samsung Online Store
Yes bro true bro
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Samsung_Support1
Moderator
Moderator
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Samsung Online Store

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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GMM666
Active Level 1
Samsung Online Store
Already did but no response from them.
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M1612
Beginner Level 5
Samsung Online Store
It's been more than 20 days since my phone got delivered but I've not received the voucher yet, sent emails to shop support but no reply.
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Samsung Online Store
same here. I am also chasing them by week now but still there is no response on that.
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